MM Learning Lab Support

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Welcome to the MM Learning Lab support center. We're here to help you get the most out of our AI-Powered Learning Assistant app for children. Below you'll find answers to common questions, troubleshooting tips, and ways to contact our support team.

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Getting Started

New to MM Learning Lab? Here's everything you need to know:

  • Download the app from the App Store
  • Create a parent account and set up your child's profile
  • Select age-appropriate learning modules
  • Customize learning goals and schedule
  • Monitor progress through the parent dashboard
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Frequently Asked Questions

How does the AI learning assistant work?

Our AI learning assistant uses natural language processing and machine learning to create personalized learning paths for each child. It adapts to your child's learning pace, preferences, and strengths to deliver engaging educational content.

Can I track my child's progress?

Yes, the parent dashboard provides detailed insights into your child's learning progress, including time spent, subjects covered, strengths, and areas for improvement.

Does the app work offline?

Some features of MM Learning Lab work offline, but an internet connection is recommended for the full experience and to keep content updated.

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Troubleshooting

Experiencing issues with the app? Try these solutions:

  • App not loading: Ensure your device meets the minimum requirements. Try restarting your device or reinstalling the app.
  • Audio not working: Check your device's volume settings and ensure the app has permission to use audio.
  • Content not updating: Verify your internet connection and try refreshing the app.
  • Account issues: If you're having trouble with your account, try resetting your password or contact our support team.
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Contact Support

Need additional help? Our support team is ready to assist you:

📧 Email: support@mmlearninglab.com
⏱️ Response time: Within 24 hours

Please include the following information in your support request:

  • Your name and email address
  • Device type and operating system version
  • App version (found in Settings)
  • Detailed description of the issue
  • Screenshots (if applicable)